Support

We're here to help

Having trouble with Pingoo? Reach out to us and we'll get back to you as soon as possible.

Contact Us

Email: pingoo.app1@gmail.com

We typically respond within 24–48 hours.

Frequently Asked Questions

How do I delete my account?

Go to your Profile → Settings → Delete Account. This will permanently remove all your data within 30 days.

How do I report a user?

Tap on any user's profile and select "Report" or "Block" from the options menu.

Why does Pingoo need my location?

Location is used to show you mood posts and people nearby. You can disable this in your device settings at any time — the rest of the app will still work.

I'm not receiving notifications

Make sure notifications are enabled for Pingoo in your device settings (Settings → Notifications → Pingoo). Also check that you're logged in and have a stable internet connection.

How do coins work?

Coins are Pingoo's in-app currency. You can earn them through daily rewards and the spin wheel, or purchase them in the app. Coins can be used to unlock premium features.

I forgot my password

On the login screen, tap "Forgot Password" and follow the instructions sent to your email.